Guidance Marine opens Aberdeen office

September News

Guidance Marine Ltd has opened its first warranty support centre in Aberdeen. The milestone opening marks a significant period of investment which has seen Guidance Marine open regional offices in both the US and Singapore during the last 18 months to support its industry leading 3 year warranty.

The new Aberdeen office will be run by Alasdair Harrold, our new Service Engineer based in Aberdeen. A former support engineer working for a leading DP system manufacturer, Alasdair brings a wealth of field experience in marine navigation, radar and communication equipment.

The regional office located in ABZ Business Park, a short car journey away from the harbour will serve our North Sea customers. The facility located near Aberdeen airport comprises of an office and workshop space.

The office aims to provide:
  • Local sales and service of CyScan®, RadaScan®, Mini RadaScan® and Artemis® sensors, spares, rental units as well as complete system sales
  • Upgrades for competitive Fanbeam®* and legacy CyScan systems
  • Local support – reducing the need for shipments to return to the Leicester head office
  • Operator and Engineer training courses
Guidance Marine recognises our customers need to maximise vessel uptime, keep fleet costs to a minimum and have high specification vessels capable of winning the highest value contracts. With a global spares and service network, supported by our own offices and service staff in Aberdeen, New Orleans and Singapore we can mobilise technicians and spares anywhere in the world at very short notice.

Andrew Stead, Head of Business Development said: "This support centre reflects Guidance Marine’s determination to ensure our customers can continue operating safely, on contract, 24/7. I believe that the training and rental facility will further enhance safety within the 500m zone.”

Aberdeen office contact information:

Cirrus Building
6 International Avenue
ABZ Business Park
Dyce
Aberdeen, AB21 0BH

Contact: Alasdair Harrold
Email: alasdair.harrold@guidance.eu.com
Tel: +44 (0)1224 920021

UK Customer Services: customerservices.uk@guidance.eu.com
Sales: sales@guidance.eu.com

*Fanbeam is a registered trademark of Renishaw plc

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